Privacy Policy

01 Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

• Book a party, event, or experience
• Request information or contact our team
• Complete a waiver or photo release form
• Sign up for promotional emails or updates
• Make a payment or purchase through our website

This information may include:

• Parent or guardian name
• Child’s name and age
• Email address and phone number
• Billing address and party location
• Payment and transaction details
• Allergy, dietary, medical, or safety information you provide
• Information included in messages or customer service requests

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:

• IP address
• Browser and device type
• Operating system
• Pages viewed and time spent on our website
• Referring website or advertisement
• Website interactions and shopping activity

02 How We Use Your Information

We may use your information to:

• Process and manage party bookings
• Collect deposits and remaining balances
• Send confirmations, reminders, updates, and receipts
• Prepare for allergies, medical needs, and other safety concerns
• Respond to questions and provide customer support
• Manage waivers and photo permissions
• Improve our website, services, and customer experience
• Prevent fraud and protect the security of our services
• Send marketing messages when permitted
• Comply with legal, accounting, and tax requirements

03 Payments and Shopify

Our website and online store are powered by Shopify. When you make a purchase or book a party, Shopify and its payment providers may collect and process information needed to complete your transaction.

This may include your billing information, payment method, transaction details, payment confirmation, and information connected to your use of our store.

Besties Trailer Bash Co. does not directly store complete credit card numbers. Payment information is processed through Shopify and the applicable secure payment provider.

04 How We Share Information

We do not rent your personal information. We may share information only when reasonably necessary to operate our business, provide our services, or comply with the law.

05 Photos and Videos

We love capturing the party magic! Photos and videos may be taken during parties and events, but whether we may use that content is based on the selections made in the applicable Party Waiver and Photo Release form.

With permission, photos or videos may be shared on our website, social media pages, advertisements, or other Besties Trailer Bash Co. marketing materials.

If permission is not granted, we will respect that choice and will make reasonable efforts to ensure the child is not featured in promotional content. 💕

06 Cookies and Online Advertising

Our website may use cookies, pixels, analytics tools, and similar technologies to:

• Remember your preferences
• Keep website and checkout features working properly
• Understand how visitors use our website
• Measure the performance of advertisements
• Show more relevant advertising
• Improve website functionality and customer experience

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect how some website features work.

07 Children’s Privacy

Our parties and experiences are created for children, but our website, booking process, payments, waivers, and customer communications are intended for parents and legal guardians.

We do not knowingly collect personal information directly from children under 13 without the consent or involvement of a parent or guardian.

If you believe a child has provided personal information without proper consent, please contact us so we can review and, when appropriate, delete the information.

08 Data Security and Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, enforce agreements, and meet legal, tax, and accounting requirements.

09 Your Privacy Choices

Depending on where you live and applicable law, you may have the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request a portable copy of certain information
• Opt out of promotional emails
• Object to or restrict certain uses of your information
• Opt out of certain targeted advertising activities

To submit a privacy request, email us at info@bestiestrailerbashco.com .

We may need to verify your identity before completing certain requests.

10 Email and Text Communications

We may send service-related communications regarding your booking, payment, waiver, party details, schedule, or account.

When permitted, we may also send promotional messages about new party themes, special offers, events, and Besties updates.

You may unsubscribe from promotional emails using the unsubscribe link included in the message. Even after opting out of marketing, you may still receive important non-promotional communications related to a booking or transaction.

11 Third-Party Websites

Our website may include links to websites or platforms operated by third parties, such as social media platforms, scheduling tools, payment providers, or business partners.

We are not responsible for the privacy or security practices of those third-party websites. We encourage you to review their privacy policies before submitting personal information.

12 Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes to our services, technology, business practices, or legal requirements.

When updates are made, we will revise the “Last updated” date displayed at the top of this page.